How To Claim


All claims must be reported within 30 days of the incident.

Motor accident

Complete the motor accident claim form under Download Forms and return to our office with a clear copy of the drivers licence (it is best to try and enlarge the copy for easier reading) and two quotes from an approved repairer. If another party (known as third party) was involved in the accident, it must be reported to the police within 48 hours.

Motor theft

The incident must be reported to the police within 48 hours to obtain a case number. Complete the motor theft claim form under Download Forms and return to our office with a clear copy of the vehicles registration documents.

Windscreen

Windscreen claims are arranged telephonically. Please call the relevant Stepp office number listed on the Contact us page.

Property loss

The incident must be reported to the police within 48 hours to obtain a case number. Complete the property loss and the statement of property loss forms under Download Forms and return to our office.

Non motor claims under R5000-00

Complete the small claims form under Download Forms and return to our office with a replacement quote.

Public Liability

Please visit the Contact us page to contact the relevant Stepp office.